SHIPPING COSTS
We offer FREE delivery on orders over $75 AUD:
- For remote areas additional charges may apply. If this is case, you will be notified to you prior to order fulfillment.
- For large or heavy items additional charges may apply. If this is case, you will be notified to you prior to order fulfillment.
If your order is under $75 then we keep our shipping costs affordable and simple:
- $9.95 AUD for most products.
- Calculated Shipping for non-metro areas or large/heavy items. If additional charges apply, you will be notified to you prior to order fulfillment.
SHIPPING TIMES
We deal with a few different suppliers, so our delivery times can vary.
Food & Treats will be shipped for arrival within approximately 7 business days.
For other products, it is typically 7-21 business days.
Unfortunately we are not able to ship quicker, but instead offer competitvely priced products for those customers who are happy to wait, knowing that they've secured a great price.
Shipping can come with issues, so please refer to our helpful Shipping FAQ for your convenience. You can also contact us if you have further questions.
Please note that we have also seen that COVID-19 has affected transport and shipping routes, so please expect some delays.
We have a dedicated FAQ page to help with common enquiries. If your still you can't find a solution to your question, then please contact us. We're here to help!